Employment

Job #: ASP015

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The Calgary Bridge Foundation for Youth engages immigrant youth and families to fulfill their potential in Canadian society.  Since 1990, The Calgary Bridge Foundation for Youth (CBFY) has successfully implemented programs that use a holistic and client centered approach in working with immigrant youth and their families.

The in-school settlement program helps newly arrived immigrants connect to Canadian society as well as integrate into their Calgary community.  We do this through free and confidential support in the form of meetings, workshops and hands-on assistance.  The Calgary Board of Education and the Calgary Catholic School District are official partners of the ISS program.  We also collaborate with over 50 local community organizations to refer clients to the services they need.  Where necessary, staff will join clients at their meetings and partner agencies.  This on-going support makes clients feel safe and comfortable as they navigate through Calgary.  Due to multilingual ability of our team, we can provide interpretation services while also improving a newcomer’s ability to communicate in English.  We are currently seeking a qualified In-School Settlement Program Supervisor.  Under the direction of the In-School Settlement Program Manager, the role of the Supervisor is to provide administrative assistance and professional guidance to their assigned group of In-School Settlement Workers. 

Responsibilities:

• Ensure and authorize proper policy and procedures are adhered to by ISS Workers.
• Train, oversee and consult on ISS workers case management.
• Supervise, monitor, coach and provide feedback to ISS workers regarding service delivery to clients.
• Train, oversee and provide feedback to ISS workers regarding resource management, family relations and agency policy.
• Gather and input ISS quantitative/qualitative data regarding program effectiveness for funding agencies and Program Manager.
• Provide communication and act as a focal point of dissemination of information from management to team and vice versa.
• Coordinate and facilitate group meetings bi-monthly for ISS workers, in order to provide resources, guidance, feedback and support.
• Ensure there is consistency and organization within the ISS Program.
• Promote the development of workshops and information sessions for Newcomers.
• Research, develop resources and create various information and resource packages for Newcomer families.
• Ensure that all general resources available to ISS Workers, are current and accurate.

Assist in the development of promotional materials for the ISS Program. Identify outreach opportunities to other agencies and the community at large for the ISS Program. Coordinate and organize representation of ISS staff at inter-agency meetings/conferences. Take the lead in developing and amending ISSW program forms and templates as necessary. Engage in community initiatives to promote cultural awareness. Develop strategies to improve community/cultural integration opportunities for Newcomers.   Provide various supports to the Program Manager as requested.  Work in partnership with Diversity C.O.P.E – Community Outreach of Pediatrics and psychiatry.                                                                                                                                           

Qualifications:

• A responsible, mature individual with experience in a supervisory role.
• A vast knowledge of current community resources in the Calgary area.
• A highly developed cultural awareness, sensitivity and the ability to successfully empower newcomers.
• A proven experience working in the settlement sector and intimate knowledge of the issues facing newcomer families.
• An ability to successfully promote team building, program outcomes and effective settlement practices.
• Demonstrated experience with community development initiatives.
• Proven experience working effectively in the educational system as well as with community organizations.
• Excellent written and verbal communication skills.
• Excellent organization and time management skills.
• Proficient skills in Microsoft Office and other applications as appropriate to the ISSP .
• Ability to work successfully both independently and within a team environment.
• Access to a reliable means of transportation.
• Valid Class 5 Drivers License.
• Flexibility to work during evenings and weekends as required.

 Education: 

• Post Secondary Degree in Social Work, Sociology, Psychology, Education, International Relations, Human Services or other related disciplines.

Please e-mail resumes to: hr@cbfy.ca